Key Features
- McMains and Mullins are leading authorities on crisis negotiations.
- Learning objectives, discussion questions, and real-life negotiation situations expand on the text.
Description
Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.
Crisis Negotiations, 4th Edition
1. Crisis Management: History and Overview
2. Crisis Management: Crisis Response Team Elements
3. Crisis Management: Goals, Tasks and Skills - The REACT Model
4. Crisis Management: Risk Assessment
5. Crisis Management: Communication in Crisis Negotiations
6. Crisis Management: Negotiating with Emotionally Disturbed and Mentally Ill Individuals: Recognition and Guidelines
7. Crisis Management: Negotiating with Suicidal Persons
8. Crisis Management: Negotiating with Special Populations
9. Crisis Management: Crisis Negotiations in Prisons and Correctional Facilities
10. Crisis Management: Hostage Dynamics
11. Crisis Management: Managing Stress and Trauma
