Skip to main content

Save up to 30% on Elsevier print and eBooks with free shipping. No promo code needed.

Save up to 30% on print and eBooks.

Quality and Power in the Supply Chain

What Industry does for the Sake of Quality

  • 1st Edition - September 27, 2000
  • Author: James Lamprecht
  • Language: English
  • Hardback ISBN:
    9 7 8 - 0 - 7 5 0 6 - 7 3 4 3 - 3
  • eBook ISBN:
    9 7 8 - 0 - 0 8 - 0 5 1 5 4 9 - 6

Quality and Power in the Supply Chain reconciles two divergent worlds for the beleaguered quality manager. The first is that of quality and managerial fads, promoted by quality p… Read more

Quality and Power in the Supply Chain

Purchase options

LIMITED OFFER

Save 50% on book bundles

Immediately download your ebook while waiting for your print delivery. No promo code is needed.

Institutional subscription on ScienceDirect

Request a sales quote

Quality and Power in the Supply Chain reconciles two divergent worlds for the beleaguered quality manager. The first is that of quality and managerial fads, promoted by quality professionals and the quality 'industry' - with its seminars, certification programs and the pressures of an ever increasing number of international standards, state and national legislation and powerful corporations. The second is a virtual antithesis to this world of mission statements, quality policies, procedures and statistical techniques, and is embodied in the international phenomenon that is the Dilbert (TM) cartoon strip. Across America and Europe millions of ordinary employees revel in the truths that are exposed concerning corporate absurdities and a blind reliance upon acronym-laden quick-fixes.

Here you will find the gap bridged between the vast literature of quality fads (including the recent tranche of international standards) and that more humorous portrayal of these worlds. The origins of today's quality ideology and industry is traced, followed by a description of how the quality profession popularizes, promotes and ultimately benefits from the fads that come and go. Finally it is shown that despite the propaganda of the profession, there is a separate reality to "quality" and that management principles in this field can only ever be a small limiting factor in corporate success.