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Multi-Domain Master Data Management
Advanced MDM and Data Governance in Practice
1st Edition - March 21, 2015
Authors: Mark Allen, Dalton Cervo
Language: English
Paperback ISBN:9780128008355
9 7 8 - 0 - 1 2 - 8 0 0 8 3 5 - 5
eBook ISBN:9780128011478
9 7 8 - 0 - 1 2 - 8 0 1 1 4 7 - 8
Multi-Domain Master Data Management delivers practical guidance and specific instruction to help guide planners and practitioners through the challenges of a multi-domain master da…Read more
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Multi-Domain Master Data Management delivers practical guidance and specific instruction to help guide planners and practitioners through the challenges of a multi-domain master data management (MDM) implementation. Authors Mark Allen and Dalton Cervo bring their expertise to you in the only reference you need to help your organization take master data management to the next level by incorporating it across multiple domains. Written in a business friendly style with sufficient program planning guidance, this book covers a comprehensive set of topics and advanced strategies centered on the key MDM disciplines of Data Governance, Data Stewardship, Data Quality Management, Metadata Management, and Data Integration.
Provides a logical order toward planning, implementation, and ongoing management of multi-domain MDM from a program manager and data steward perspective.
Provides detailed guidance, examples and illustrations for MDM practitioners to apply these insights to their strategies, plans, and processes.
Covers advanced MDM strategy and instruction aimed at improving data quality management, lowering data maintenance costs, and reducing corporate risks by applying consistent enterprise-wide practices for the management and control of master data.
Data Management Professionals and Practitioners
Dedication
Endorsements
Acknowledgments
About the Authors
Preface
Overview of the Book
Part I: Planning Your Multi-Domain Initiative
Chapter 1: Strategy, Scope, and Approach
Abstract
Defining Multi-domain MDM
Multi-domain MDM Strategy and Approach
How and Where to Start?
Multi-domain MDM Scope
Conclusion
Chapter 2: Defining and Prioritizing Master Data
Abstract
Identifying Domains
Identifying Master Data
Identifying Sources of Master Data
Determining the Master Data Elements
Business Definition Conflicts
Prioritizing Domains
Conclusion
Chapter 3: Architecture and Technology Considerations
Chapter 4: Program Management Office Implementation
Abstract
Business and IT Alignment Considerations
Building Cross-Functional Alignment
Coordination of MDM Roles and Responsibilities
Handling Organization Change
PMO Tools and Processes
Program Communication
Program Value
Issue Management and Resolution
Conclusion
Chapter 5: Defining a Cross-Domain Maturity Model
Abstract
Maturity States
How and Where Can Maturity Be Measured?
Conclusion
Part II: Implementing the Multi-Domain Model
Chapter 6: Establishing Multi-Domain Data Governance
Abstract
The Data Governance Role and Relationship with MDM
Chapter 7: Data Stewardship
Abstract
What Is the Current State of Data Governance?
Should “Data Steward” Be a Formal Job Role and Job Title?
What is the Right Data Steward Approach Within Each MDM Domain?
How to Engage Data Stewards in Data Access Control Processes?
What Processes and Technologies Are Needed to Support Data Steward Roles?
Conclusion
Chapter 8: Data Integration
Abstract
Why Is Data Integration Necessary?
Data Integration Life Cycle
Entity Resolution Within the Data Integration Life Cycle
Conclusion
Chapter 9: Data Quality Management
Abstract
DQM in a Multi-domain MDM Environment
A Data-Quality Model
Data-Quality Improvement Cycle and Activities
Conclusion
Chapter 10: Metadata Management
Abstract
Metadata Management in the Context of Multi-Domain MDM
Metadata in a Typical Company
Metadata Management Goals
Organizing Metadata Management
Conclusion
Part III: Sustainability and Improvement
Chapter 11: Performance Measurement
Abstract
Strategic-Level Measurements
Tactical-Level Measurements
Operational-Level Measurements
Other Factors That Can Influence Performance Measurements
Conclusion
Chapter 12: Continuous Improvement
Abstract
Continuous Improvement in a Nutshell
Continuous Improvement in Multi-Domain MDM
Conclusion
Index
No. of pages: 244
Language: English
Edition: 1
Published: March 21, 2015
Imprint: Morgan Kaufmann
Paperback ISBN: 9780128008355
eBook ISBN: 9780128011478
MA
Mark Allen
Mark Allen is co-author of the book Master Data Management in Practice: Achieving True Customer MDM (John Wiley & Sons, 2011) and is a senior IT consultant and enterprise data governance lead at WellPoint, Inc. Before joining WellPoint, Mark was a senior program manager in customer operation groups at both Sun Microsystems and Oracle Corporation. At Sun Microsystems, Mark served as the lead data steward for the customer data domain throughout the planning and implementation of Sun’s customer data hub. Mark has over 20 years of data management and project management experience including extensive planning and deployment experience with customer master initiatives, data governance, and leading data quality management practices. Mark speaks at Data Governance and Information Quality (DGIQ) conferences and has served on various customer advisory boards focused on sharing and enhancing MDM and data governance practices.
Affiliations and expertise
Manager, Enterprise Data Governance, WellPoint, Inc., Colorado, USA.
DC
Dalton Cervo
Dalton Cervo is co-author of the book Master Data Management in Practice: Achieving True Customer MDM (John Wiley & Sons, 2011) and is founder of Data Gap Consulting. Dalton provides consulting in Data Management, including Data Architecture, Multi-Domain MDM, Data Governance, Data Quality, Data Migration and Integration, and Metadata Management. Prior to founding Data Gap Consulting, Dalton worked as a senior consultant for SAS/DataFlux, helping organizations in multiple industries with their Data Management and MDM needs. Dalton was also a Senior Project Manager at Oracle/Sun Microsystems, leading Data Quality and MDM efforts as part of a Data Governance Program responsible for defining policies and procedures governing the oversight of Master Customer Data. Dalton has served on various Customer Advisory Boards and has presented at multiple Data Management conferences. Dalton has over 20 years’ experience in Data Management and Software Development, with BS Degree in Computer Science, PM Certification, and an MBA.
Affiliations and expertise
Founder of Data Gap Consulting, Colorado, USA.
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