The Essential Persona Lifecycle: Your Guide to Building and Using Personas, 1st Edition,Tamara Adlin,John Pruitt,ISBN9780123814180
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The Essential Persona Lifecycle: Your Guide to Building and Using Personas, 1st Edition

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Imprint: Morgan Kaufmann

ISBN: 9780123814180

Pages: 240

Dimensions: 276 X 211

If you don’t know your user, you’re not designing for your user!

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Key Features

*Practical and immediately applicable how-to reference guide for building and using personas - from planning, creating, launching, evaluating, and determining ROI

*Invaluable guide that gives you a quick reference for incorporating personas into a product development process

*Features all the essential how-to material from its parent book, The Persona Lifecycle, as a quick, at your fingertips companion

Description

Personas play an essential role in the development of successful products. Without creating profiles of target customers and studying them throughout your product development lifecycle, it’s impossible to truly understand user need, context, and pain points. The Essential Persona Lifecycle is an easy-to-reference guide on persona creation, use, and evaluation. Whether you are a student or a UX practitioner, if you are developing products that people are intended to use, this book is for you.

Readership

Beginning interface designers and developers, software designers, web designers, web application designers, interaction designers, appliance designers and developers, information architects, usability engineers, usability evaluators and development managers, students in computer science, graphic design, HCI, and usability.

Tamara Adlin

Tamara Adlin is the Principal consultant at Adlin, Inc. She was formerly a Customer Experience Manager at Amazon.com. For the past six years, John and Tamara have been researching and using personas, leading workshops, and teaching courses at professional conferences and universities. They developed the Persona Lifecycle model to communicate the value and practical application of personas to product design and development professionals.

Affiliations and Expertise

Experience Strategist, adlin, inc.

John Pruitt

John Pruitt is a User Research Manager for the Tablet and Mobile PC Division at Microsoft Corporation. Since joining Microsoft in 1998, he has conducted user research for a number of products including Windows 98SE, Windows 2000 Professional, Windows XP, and MSN Explorer, versions 6, 7 & 8. Prior to Microsoft, he was an invited researcher in the Human Information Processing Division of the Advanced Telecommunications Research Laboratory, in Kyoto, Japan, and also worked as a civilian scientist doing simulation and training research for the U.S. Navy. John holds a Ph.D. in experimental psychology from the University of South Florida and has published articles and chapters on usability methods, skill training, naturalistic decision-making, speech perception and second-language learning. He has been creating and using personas for more than five years, continually developing a more rigorous approach to the method and mentoring numerous product teams at Microsoft and companies worldwide in adopting the technique. John has led workshops and spoken widely on the topic at both academic and industry events.

Affiliations and Expertise

Senior Program Manager, SharePoint, Microsoft

The Essential Persona Lifecycle: Your Guide to Building and Using Personas, 1st Edition

Introduction: The Persona Lifecycle

Phase 1: Planning a Persona Effort

Phase 2: Creating Personas

Phase 3: Launching and Communicating Personas

Phase 4: Using Personas

Phase 5: ROI and Reuse of Personas

Conclusion

Quotes and reviews

"Many people think they know how to create personas-but they don’t. Hearsay knowledge gathered from surface browsing of a few websites and press releases is a scary and risky background for building a tool on which your user experience is supposed to rest. Better (and safer for your project) to learn from people like Adlin and Pruitt who actually know what they’re talking about. As this book shows, personas are not that hard, but there’s still more to them than what you can pick up from a blog posting. Read The Essential Persona Lifecycle or suffer." -- Jakob Nielsen, Principal, Nielsen Norman Group

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The Essential Persona Lifecycle: Your Guide to Building and Using Personas