The Counselor as Gatekeeper, 1st Edition
Foreword by John J. Gumperz
Preface.Gatekeeping in Counseling: Processes of Social Selection in Face-to-Face Interaction:
The Interview as a Social Occasion.
A Social and Cultural Ecology of Communication, Empathy, and Rapport.
Conclusion.Social Identity and the Organization of Discourse in the Interviews:
Discourse Organization as Definition of Situation.
Through the Looking Glass: The Selective Revelation of Social Identity within the Encounter.
The Encounter in Relation to the World Outside It.Research Methods and Procedures: An Overview:
Some Principles for the Procedures.
Converting Information from the Audiovisual Record into Data.Aspects of Social Organization in Communicative Performance:
The Social Organization of Communicative Action.
Social Steering at the Level of the Discourse Topic.
Social Steering within and across Utterances--The Role of Rhythm in Conversational Cooperation.
Discussion.Cultural Organization and Its Effects on the Social Organization of Performance:
Cultural Organization in Communication.
Cultural Difference and Interactional Rhythm.
Cultural Difference and Conversational Cooperation during Explanations.
Conclusions.Contrasts in Ways of Asking Questions and Telling Advice:
Turning Point I--Discussion of Grades and Courses.
Turning Point II--Discussion of the Student's Future Goals
Turning Point I--Advice about the Student's Future Goal.
Conclusion.Overall Patterns and Summary Evidence:
Overview of the Variables.
Results.Some Implications for Practice and for Research:
Review of Findings and Interpretations.
The Interview as a Partially Bounded Encounter.
Social Ecology and the Politics of Communicative Knowledge.
Implications for Counseling Practice.
Some Options for Institutional Change.
Options for Counselor Education.
Implications for Research in Interactional Sociolinguistics.Appendix A: Scoring Comemberhip Levels for the Interviews:
Step I. Determining the Comembership Salience Profile for Each Counselor.
Step II. Determing the Comembership Score for Each Interview.Appendix B: Equipment and Its Use in Filming and Recording
.Appendix C: Examples of Summary Tables and Corresponding Examples of Transcripts
.Appendix D: Descriptions of "Uncomfortable Moments" and "Asymmetry Segments" Coding and Procedures