Resellers

 

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Customer Service Details

eBooks
Tel Support Available 24/7
US: 1-800-610-5382
International: 1-636-736-4280
Email Support Available Monday-Friday (response within 24 hours) – support@VitalSource.com

US
Elsevier, Order Fulfilment
3251 Riverport Ln, Maryland Height, MO 63043, USA
Tel: 800-545-2522 (7.30am to 7.00pm C.S.T.)
Fax: 800-535-9935
Email: usbkinfo@elsevier.com

Central/South America and Canada
Brazil – USBKBrazil@elsevier.com
Mexico – USBKMexico@elsevier.com
The Caribbean – USBKCaribbean@elsevier.com
All other countries – USBKLatinAmerica@elsevier.com

Europe, Middle East and Africa
Elsevier Ltd,Trade Customer Service – UK
The Boulevard, Langford Lane, Kidlington, Oxford, OX5 1GB, United Kingdom
Tel: +44 (0) 1865 844644 Fax: +44 (0) 1865 853301
Email: uktradeorders@elsevier.com

Elsevier,Trade Customer Service – Europe
The Boulevard, Langford Lane, Kidlington, Oxford, OX5 1GB, United Kingdom
Tel: +44 (0) 1865 844660 Fax: +44 (0) 1865 853304
Email: europeanorders@elsevier.com

Elsevier, Trade Customer Service – International
The Boulevard, Langford Lane, Kidlington, Oxford, OX5 1GB, United Kingdom
Tel: +44 (0) 1865 844646 Fax: +44 (0) 1865 853303
Email: internationalorders@elsevier.com

Asia Pacific
Australia, New Zealand and Fiji
Elsevier Australia
Tower 1, Level 12, 475 Victoria Ave, Chatswood, NSW 2067
AUS: 1800-263-951
NZ: 0800-170-165
Tel: 02-9422-8500
Fax: +63 2 3521394
Email: customerserviceau@elsevier.com

Postal address:
Locked Bag 7500, Chatswood DC, NSW 2067

Warehouse address:
Unit 1, 18 Shale Place, Eastern Creek, NSW 2766

China, Hong Kong, Japan, Korea, South East Asia, Taiwan and Pacific Island
Elsevier (Singapore) Pte Ltd
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Tel: +65-6349-0222
Fax: +65-6733-1510
Email: Asiabkinfo@elsevier.com

South Asia (India/Pakistan/Bangladesh/Sri Lanka)
Elsevier Health Sciences
14th Floor, Building No. 10B, DLF Cyber City, Phase II, Gurgaon, Haryana, India
Tel: +91-124-4774-444
Fax: +91-124-4774-2000
Email: csindia@elsevier.com

VirtualE

VirtualE is a bookseller's resource to Elsevier scientific, technical and health science products. Think of it as the one stop source for Elsevier product information, ordering, order tracking, special offers, merchandising, and much more! You'll find books from Academic Press, Anderson Publishing, Bailliere Tindall, Butterworth-Heinemann, Churchill Livingstone, Gulf Professional Publishing, Morgan Kaufmann, Newnes, Syngress and William Andrew.

The site is designed specifically for your needs as a reseller and will enable you to:

  • Perform detailed searches by entering specific search criteria or browsing by discipline and subject area.
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