- Apply what you learn to realistic administrative situations through an Applied Learning Approach that integrates case studies at the beginning and end of each chapter.
- Study more effectively with detailed Learning Objectives, Vocabulary terms and definitions, and Connections icons that link important concepts in the text to corresponding exercises and activities throughout the companion Evolve Resources website and Study Guide & Procedure Checklist Manual.
- Confidently meet national medical assisting standards with clearly identified objectives and competencies incorporated throughout the text.
- Master key skills through step-by-step instructions and full-color illustrations that clarify procedures.
- Sharpen your analytical skills and test your understanding of important concepts with critical thinking exercises.
- Understand the importance of patient privacy with the information highlighted in helpful HIPAA boxes.